?️ SMS Marketing for Restaurants

Text marketing for restaurants — fill every table.

Reservation reminders, daily specials, table-ready alerts, and VIP perks — sent in a few taps. 98% get read, so your seats don't sit empty.

No card required · TCPA-compliant · Plans from $29/mo

B
Buonasera Bistro
● Verified business
Today 9:41 AM
Hi Jean! ? Your table at Buonasera is reserved for Fri at 7:30pm. Reply C to confirm or R to reschedule.
C ?
You're all set! Tonight only: $0.25 wings 4–6pm ?
98%
of texts get read
90%
seen within 3 minutes
4x
higher response vs. email
44%
more visits from SMS subscribers
A text for every moment

Ways restaurants use TextSpot

Pick a goal to see how it works — and grab a sample text you can send today.

Booking & confirmations

Confirm every reservation the moment it’s made

Let guests book from your site, Instagram bio, or a text, then fire back an instant confirmation so they know they’re locked in. No phone tag, no double-booked Fridays.

A booking link in every text and bio
Instant auto-confirmation on every reservation
Party size, time, and notes captured automatically
Sample text
You’re booked! ?️ Table for 4 at Buonasera, Fri 7:30pm. Reply R to reschedule or add a note for the kitchen.
Reservation reminders

Win back the revenue empty tables cost you

Automatic reminders the day before and a few hours out give guests an easy, one-tap way to confirm or cancel — so you can fill the gap instead of staring at an empty four-top.

Auto-reminders the day before and day of
One-tap confirm, cancel, or reschedule
Cuts no-shows by up to 31%
Sample text
Reminder: your table at Buonasera is tonight at 7:30pm ? Reply C to confirm or X if your plans changed.
Promotions & specials

Turn a quiet Tuesday into a full house

Push a same-day special and watch the seats fill. Blast happy-hour deals, new menu drops, and event invites to your whole list before the doors even open.

Reach your entire list in one tap
Schedule promos ahead of every service
Track clicks on every menu and offer link
Sample text
Tonight only ? $0.25 bone-in wings, 4–6pm. First come, first served — grab a seat at the bar!
Waitlist & table-ready

Seat walk-ins without the crowded host stand

Add walk-ins to a digital waitlist and text them the second their table opens up. Guests can grab a drink next door and still make it back in time — no clunky buzzers required.

A digital waitlist with zero hardware
Auto-text guests the moment a table frees up
Guests reply if they need a few more minutes
Sample text
Your table’s ready, Jean! ? Come back to the host stand in the next 10 minutes and we’ll get you seated.
VIP club & rewards

Turn first-timers into Friday-night regulars

Guests text a keyword to join your VIP list, then get birthday perks, members-only offers, and early access to events — all running automatically in the background.

A text-to-join keyword that grows your list
Automated birthday and anniversary perks
Members-only early access and offers
Sample text
Happy birthday {first_name}! ? Dessert’s on us all week — just show this text to your server.
Reviews & staff updates

Catch happy guests while the meal’s still fresh

A friendly text an hour after they leave nudges happy diners to leave a 5-star review — and lets you flag an unhappy one before it goes public. Text your team about shift swaps, too.

Auto-request reviews right after each visit
Route unhappy replies to a manager first
Text staff about shifts, specials, and changes
Sample text
Thanks for dining with us, {first_name}! ? Mind leaving a quick review? It really helps: txts.pt/esctu4
Features for Restaurants

How restaurants use the TextSpot app

Tap any tool to see how it works on a busy night — every plan comes with the full set, standard.

Shared inbox

Confirm bookings, answer “are you open?”, and handle reschedules from one screen your whole team shares — texting a guest feels exactly like texting a friend.

One inbox for the whole front-of-house team
Full history on every guest
Replies land in real time
Learn more about Shared inbox
J
Jordan P.
+1 (415) 555-0143
Any tables for 4 tonight? 🍷
We do! Does 7:30 work?
Perfect, see you then 🙌

Mass texting

Send tonight’s special or an event invite to your entire list at once. Each guest gets their own personal text — no group threads, delivered in seconds.

Personalize with {first_name} and more
One list, individual delivery
Reach thousands in seconds
Learn more about Mass texting
🦪 Tonight: live jazz + half-price oysters, 6–9pm. Grab a seat at the bar!
Sent to all 2,418 diners — individually

Keywords

Put a keyword like WINGS on your menu, receipts, and table tents. Guests text it to join your VIP list and get an instant welcome — your list grows while you run the kitchen.

Text-to-join keywords on anything
Instant welcome the moment they join
Fully opt-in and TCPA-compliant
Learn more about Keywords
Keyword"WINGS"
guest joins your VIP list
Welcome to the VIP list! 🎉 Here's 15% off your next visit: txts.pt/p2oynu
+1 new subscriber

Autoresponders

Set trigger words and after-hours replies that fire instantly, day or night. “Are you open?”, “What are your hours?”, “Do you take reservations?” — answered the second a guest asks.

Trigger-word replies, day or night
After-hours auto-responses
Never leave a guest waiting
Learn more about Autoresponders
After hours · auto-reply on
Are you open right now? 🍕
Thanks for texting! We're open Tue–Sun, 11am–10pm. Book a table anytime: txts.pt/r4b1hi 🗓️
Auto-sent · 0s

Scheduling

Line up your Friday happy-hour blast, weekend brunch reminders, and event invites in advance — recurring sends run themselves on a simple calendar.

Schedule weeks in advance
Set-and-forget recurring sends
Calendar view of every text
Learn more about Scheduling
FRI
18
9:00 AM
Queued & ready
Weekend brunch reservations are open! 🥞 Book your table early.
⏰ ScheduledRepeats weekly

Link tracking

Shorten links to your menu, reservation page, or offer and watch clicks roll in live — know which specials are landing and which fall flat.

Built-in link shortener
Per-guest click tracking
Live results dashboard
Learn more about Link tracking
txts.pt/mn0dvt
41%
click rate · 489 clicks

Templates

Keep your reservation reminders, nightly specials, and VIP perks one tap away — build a message once and never retype it during the dinner rush.

Reusable templates for any message
Drop them into sends or auto-replies
Keep every location on-brand
Learn more about Templates
Saved templates
📅
Reservation reminder
Hi {first_name}, see you {date}!
🔥
Tonight's special
{deal} — tonight only!
🎂
VIP birthday perk
Happy birthday {first_name}!
Grow your list

Turn one-time diners into regulars with a keyword

Put a text-to-join keyword on your menu, receipts, and table tents. Guests text it once and they’re on your VIP list — opting in, fully TCPA-compliant, no app required.

Text to join
WINGS
to (616) 616-3422
? Welcome to the Bistro VIP list! Here’s 15% off your next visit: txts.pt/frt39z
+1 new subscriber · auto-replied
Collect numbers everywhere

Grow your list wherever guests already are

The keyword is just the start. TextSpot gives you every on-site and online way to turn a diner into a subscriber — all 100% opt-in.

QR codes
On table tents, menus, and receipts — guests scan and they’re in.
Website pop-ups
Turn the visitors checking your hours into subscribers.
Tap-to-join links
One tap from your Instagram bio or a posted story.
Checkout opt-in
A simple check-box on your online order and reservation pages.
Web forms & landing pages
Capture birthdays, dietary notes, and more to power custom fields.
Scan to join
Get a free dessert
on your first visit ?
…or text DESSERT to (616) 616-3422

Why not just email or call?

Texts get opened. Almost everything else gets ignored.

Channel
Open rate
Response time
Best for
TextSpot SMS
98%
~90 seconds
Alerts, reminders, marketing
Email
~20%
Hours to days
Newsletters, long-form
Phone calls
Varies
Unreliable
Urgent voice-only cases
Steal these

Messages your guests will actually open

Personalize every text with merge tags like
Merge tags
{first_name}Guest’s first name
{reservation_time}Their booking date & time
{party_size}Number in the party
{table_number}Assigned table
{last_visit}When they last dined with you
{favorite_item}Their usual order
{loyalty_points}Rewards points balance
{birthday}Birthday for auto-perks
{location}Which of your locations
Custom fields
Track anything you want — names, dates, balances, or any detail you keep on a contact. If you can store it, you can merge it into a text.
Reservation reminder
Hi {first_name}, confirming your table at Buonasera for Fri at 7:30pm. Reply C to confirm ?
✓✓ Delivered
Today’s special
Hey {first_name} — tonight only: $0.25 bone-in wings 4–6pm ? Get your fix before they’re gone!
✓✓ Delivered
VIP / birthday
Happy birthday {first_name}! ? Dessert’s on us this week — just show this text.
✓✓ Delivered
B
Buonasera Bistro
● Verified business
?
? Tonight, {first_name}: Cacio e Pepe, $24. Reply BOOK to grab a table.
🎁 Your VIP reward
FREEDESSERT
Show at your table
✓✓ Delivered
Picture messaging · MMS

Make their mouth water — send the photo

A plate of your special does the selling for you. Attach photos and scannable offers right in the text — no link, no app, nothing to download.

Show off new dishes and drink specials with a real photo
Drop in scannable coupons and barcodes guests redeem at the table
Picture texts get noticed — and clicked — more than plain text

Built for every kind of restaurant

Local restaurants

Independent neighborhood spots run on regulars. Fill a quiet night with a same-day special and keep your best tables booked solid.

Sample text
It’s Taco Tuesday at Maria’s ? $2 street tacos ’til 9pm — grab your usual table, we saved it for you.
Multi-location & franchises

Run one campaign across every location, or let each store text its own neighborhood. One dashboard, total control.

Sample text
New location alert! ? Our Eastside spot opens Friday — show this text for a free appetizer all weekend.
Cafes & coffee shops

Turn the morning rush into a loyalty habit. Reward your regulars and bring back the mid-afternoon crowd.

Sample text
Morning, {first_name}! ☕ Your 10th coffee is on us today — just show this text at the counter.
Breweries & bars

Pack the house for tap releases, trivia, and live music — your crowd hears about it first, every time.

Sample text
? New hazy IPA drops tonight at 6! First 50 pours come with a free logo glass. See you at the bar!
Pizzerias & food trucks

Tell fans exactly where to find you today, and ping them the second their order is hot and ready.

Sample text
? We’re parked at 5th & Main ’til 2pm! Order ahead and we’ll text you when it’s ready.
Fine dining & steakhouses

Confirm prized reservations, fill tasting-menu seats, and make every VIP feel like a regular.

Sample text
Chef’s tasting menu has 2 seats left this Saturday ? Reply BOOK and we’ll hold them for you, {first_name}.
Works with your kitchen tech

Connect the tools your restaurant already runs on

Link TextSpot to your POS, scheduling, and booking software through Zapier — 8,000+ apps, zero code. Tap an app to see what you can automate.

TToast
TextSpotTextSpot
WHENA new online order comes in on Toast
THENTextSpot texts the guest a hot-and-ready ETA
Your order’s in the oven, {first_name}! ? We’ll text you the moment it’s ready — about 18 min.
SqSquare
TextSpotTextSpot
WHENA guest checks out in Square
THENTextSpot sends a thank-you and asks for a review
Thanks for stopping by, {first_name}! ? Mind leaving a quick review? It means the world: txts.pt/k7j26c
CClover
TextSpotTextSpot
WHENA loyalty member earns a reward in Clover
THENTextSpot texts them their reward code
You did it, {first_name}! ? You’ve earned a free entrée — show this text on your next visit: code REGULAR
77shifts
TextSpotTextSpot
WHENA shift goes unfilled in 7shifts
THENTextSpot texts available staff to grab it
Open shift tonight, 5–10pm ? First to reply YES gets it. Thanks for being flexible, team!
GCGoogle Calendar
TextSpotTextSpot
WHENA private event is booked in Google Calendar
THENTextSpot confirms it and reminds them 24 hours out
Your private dining event is confirmed for Sat 7pm ? We’ll send a reminder the day before. Can’t wait!
MMailchimp
TextSpotTextSpot
WHENSomeone joins your Mailchimp audience
THENTextSpot sends them a VIP welcome text
Welcome to the VIP list, {first_name}! ?️ Here’s 15% off your next visit as a thank-you: txts.pt/0rx1pe

Plus 8,000+ more apps — Google Sheets, QuickBooks, Slack, OpenTable, and anything else — all through Zapier. No code required.

Tables filled, one text at a time

“Texts fill our slow Tuesdays now. One ‘$5 off bone-in wings’ blast and we’re slammed by 6.”

M
Marco R.
Owner · Buonasera Bistro
+28% Tue covers

“We cut no-shows by almost a third just by texting a reminder the day before. It pays for itself.”

P
Priya N.
GM · Coastal Table
−31% no-shows

“Our trailer runs on texts — subscribers know where we’ll park and they show up before we’re even set up.”

D
Dev S.
Roastline Mobile Coffee
2,400 subs
Simple pricing

Pay less per text as you grow

Every plan includes your own number and the full feature set. Pick your monthly credits — pay annually and get 2 months free.

500 credits / month
$29 /mo
Or $290/yr — save with annual
Get started now
6¢ per additional credit
Included in every plan
Your own private phone number
Free incoming messages
Unlimited contacts
All features — no upsells
Cancel anytime

One-time $19 A2P registration fee: a carrier fee (not a TextSpot charge) paid once to verify your business for texting — required by all U.S. carriers. Extra team members are $10/mo. Need more than 25,000 credits/mo? Talk to us about custom pricing.

Restaurant SMS, answered

Can I text guests when their table is ready?

Yes. Quick "your table's ready" texts are a simple way to seat guests fast without crowding the host stand or handing out buzzers.

Can customers reply to my texts?

Yes. TextSpot gives you a shared inbox so you can confirm bookings, answer questions, and handle reservations right from your computer.

Can I schedule texts in advance?

Absolutely. Set up reminders, promotions, or event announcements once and they’ll send automatically — even on a recurring schedule.

How much does it cost?

Plans start at $29/month for 500 message credits, with no hidden carrier fees. You can upgrade, downgrade, or pause anytime.

Do guests need to download an app?

No. Messages land in their phone’s native texting app — no downloads, no logins. And there’s nothing to install on your end either.

Compliant by default

Protect your guests & your reputation

TextSpot keeps your restaurant on the right side of the rules — automatically.

TCPA-compliant
Built-in opt-out and unsubscribe handling on every text.
Private & individual
Each text is delivered one-to-one — guests never see each other.
Here when you need us

Set up on your own — humans here when you need them

You run a kitchen, not a call center. Get up and running on your own in minutes, and reach a real person whenever you actually need one.

Self-serve setup in minutes
Get your number, keyword, and first templates live on your own — no call required.
Real humans when you need them
Have a question? Reach a person who knows restaurants — not a bot.
Your guest list is yours
Export your contacts anytime — no lock-in, ever.

A 5-star experience before they even sit down

Cut empty seats. Free your staff from the phone. Start texting your guests today.

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