What is Spam?
Spam is any type of unsolicited or unwanted text message.
We ensure that all subscribers can opt-out quickly, easily, and permanently from unwanted SMS communications. This is done by sending a text message from your mobile phone to the originating short code with one of the following words STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT.
We follow an ANTI-SPAM policy for all of our communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. Please let us know about any abuse, including the sender ID, your Mobile Number (to be removed); the date and time you received it and the contents of the message. To report any abuse or violations of the inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential. You can email us at firstname.lastname@example.org.
Anti-Spam Policy Enforcement
In our Terms of Service agreement, our Clients specifically agree NOT to use our services to send unsolicited Text Messages or Spam. We support STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT. Clients have the ability to remove mobile numbers. We maintain an OPT-OUT list that restricts our Clients from adding your mobile number to their list that has been previously Opted-Out, and a Global Block List. If we suspect a violation of our Anti-Spam policy, we will contact the Client and discuss the Client options, which may range from a warning, to termination of service for that Client. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk and list text messages.
If you wish to remove yourself from any list, please email us at email@example.com with a STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT in the subject line. Please include your mobile phone number in the email so that we know which phone number to remove. You also may reply to the text Message you received by replying and typing in any of these keywords: STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT. Also, you may send a text message containing the word STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT to the origination short code from your mobile phone.