Grow your list with a single word.
A keyword is a word, phrase, or number your customers text to trigger an action — subscribing to a list, grabbing a promo code, or getting info. Put it on a sign, a receipt, or a post and watch your list grow.
★★★★★ 4.7 average on Capterra, GetApp & Software Advice
Create a keyword in 4 steps
Open Keywords
Select Keywords under “Recipients” in the app.
Name your keyword
Enter a keyword (3–20 characters, letters and numbers only).
Pick a list
Choose the list new contacts get added to when they text in.
Create it
Hit Create — your keyword is live and the auto-welcome fires automatically.
Built for every kind of business
Loved by thousands of organizations
“Textspot has saved me a lot of time and phone calls, and it’s easy for the patients to respond. The cost can’t be beat!”
“Great product! Easy to use, easy navigation, very reasonably priced. It does exactly what I need it to do.”
“TextSpot has quite advanced features that automate the bulk text messaging in an all-in-one approach.”
Keywords, frequently asked
Are SMS keywords case-sensitive?
No. “JOIN,” “Join,” and “join” are all treated the same.
What happens if someone misspells a keyword?
A misspelled keyword triggers an error reply prompting them to try again or giving further instructions.
How do I track keyword performance?
TextSpot’s analytics show how often each keyword is used, so you can measure engagement and campaign effectiveness.
Pick your first keyword
Want to see how SMS keywords build subscriber lists and connect you with customers? Sign up for a free account today and start messaging.