Text Message Marketing for Restaurants

Absolutely! From two-way texting to scheduled texts and everything in between, TextSpot makes it easy for you to communicate with your entire team.

Plus, the organization feature lets you add individual accounts. Suppose you have multiple contributors, like managers. In that case, you can use the user management feature to add them all to your organization. This means communication doesn’t have to route through one person (unless you want it to). It can also simplify communication by enabling chat between location managers if your restaurant has several locations.

First, know when to text. If you’re running a brunch special, sending a text at four PM won’t promote your hours. On the other hand, four PM might be the ideal time to pique customers’ interest in a dinner special. 

Second, find the balance between informing and overwhelming your customers. Sending a daily message is almost guaranteed to annoy your customers and make them unsubscribe. But don’t let a month pass without a text either, or your customers might forget about you.

Third, be concise. Even if you write a funny or intriguing message, it should be brief. Remember, space is limited in SMS, and so are your customers’ attention spans!

Definitely! Ask walk-ins for their numbers and message them once their table is available. Now you’ve got them in your contact list for future messages! Don’t forget to always provide an opt-out option.