📢 Mass Texting

The mass text messaging service that just works.

Create and schedule texts to one person or hundreds of thousands — all from your computer. Every message is delivered individually, never as a group thread.

★★★★★ 4.7 average on Capterra, GetApp & Software Advice

R
Riverside Market
● Verified business
Today 9:41 AM
? Flash sale today only — 20% off your whole order. Show this text at checkout!
On my way! ?
98%
average SMS open rate
500K+
recipients in a single send
4.7
rating across review sites
Why mass texting

Everything you need to text at scale

Reach any size audience, make every message personal, and see exactly what landed.

Send to any size audience

Send 5 or 500,000 messages at once. Fast, reliable delivery every time — no group threads.

Personalize every message

Use custom fields to drop a first name or any contact detail into your texts automatically.

Track performance by contact

See unique click rates per contact and carrier delivery statuses in one simple dashboard.

Sync data to your lists

Keep your contact lists in sync with your CRM, spreadsheet, or tools — automatically.

It’s really that easy

How to send a mass text in 4 steps

1

Log into TextSpot

Sign in from any browser — there’s nothing to download or install.

2

Import or build a list

Upload your contacts (we auto-verify every number) or pick an existing list.

3

Compose your text

Write your message, add a link or image, and drop in merge tags to personalize it.

4

Send or schedule

Hit send now or queue it for the perfect time. Watch deliveries and clicks roll in.

Three ways to send

The types of mass texts you can send

With the right service, there’s a send for every moment — from an instant alert to a campaign that runs itself.

Instant

Reach hundreds of people the instant you hit send

Instantly broadcast an SMS or MMS to your whole list — perfect for time-sensitive alerts. Just select “Now,” pick your list, and send. Schools use it to alert parents of weather closures; restaurants use it to fill a slow shift.

Select “Now” and your message goes out immediately
Great for emergency alerts and same-day promos
No processing delay between sent and delivered
Sample text
⚠️ Classes are cancelled today due to weather. Stay safe — we’ll text updates as we have them.
Scheduled

Write it now, send it exactly when it lands best

Compose your message, choose “Later,” and pick the date and time. Schedule unlimited messages in advance — line up a whole month of Black Friday drops with exclusive promo codes and walk away.

Pick any future date and time, down to the minute
Queue an entire campaign in one sitting
Edit or cancel anytime before it sends
Sample text
Black Friday starts now ?️ Use code EARLY20 for 20% off everything — today only.
Recurring

Reminders and regular sends that run on autopilot

Set up a message once and have it repeat on the schedule you choose. Ideal for recurring reminders and annual events — a church can set Christmas service reminders to go out every December without touching it again.

Daily, weekly, monthly, or annual cadence
Perfect for reminders and regularly occurring events
Set it up once — no editing year after year
Sample text
? Join us for Christmas Eve service, Dec 24 at 6pm. We’d love to see you and your family!
Why use a mass texting service

One channel, dozens of ways to use it

Appointment reminders
Cut no-shows with reminders that include one-tap reschedule and cancel links.
Sales & discounts
Reward subscribers with exclusive deals and coupons they actually open and use.
Personalized messages
Auto-insert first names and details for a one-to-one feel at any scale.
Order & delivery updates
Keep customers posted in the days, hours, or minutes before an order arrives.
98% open rate
SMS gets read in minutes — faster and easier to send than an email campaign.
Auto-verified contacts
TextSpot verifies the numbers you message so your sends actually land.
Buyer’s guide

How to choose a mass texting service

Not all texting platforms are built the same. The right choice depends on how you plan to use it, who you need to reach, and how much control you want over reporting and compliance. Here are the key factors to evaluate before committing.

  1. 01

    Deliverability and compliance

    If your messages aren’t getting delivered, nothing else matters. Look for a provider that supports A2P 10DLC, carrier compliance, and opt-in management, keeps you aligned with TCPA guidelines, and makes opt-out handling automatic.

  2. 02

    Ease of use

    Your team shouldn’t need technical training to send a campaign. The interface should make it simple to upload contacts, segment lists, schedule messages, and review performance.

  3. 03

    Contact management and segmentation

    Effective texting is rarely “send to everyone.” Make sure you can tag contacts, create segments, and personalize messages — the more precisely you target, the better your engagement.

  4. 04

    Automation capabilities

    Automation saves time and increases consistency. Look for drip campaigns, triggered messages, keyword auto-replies, and scheduled sends — essential for nurturing, reminders, and onboarding.

  5. 05

    Two-way messaging

    Texting should feel conversational. Confirm the platform supports real replies and makes it easy to respond quickly — shared inboxes and conversation assignment help when a team manages messages.

  6. 06

    Integrations

    Your texting tool shouldn’t live in isolation. Check that it connects with your CRM, email platform, website forms, and other tools to reduce manual work and keep data accurate.

  7. 07

    Reporting and analytics

    You should see more than just sent messages — delivery rates, click-through rates, response rates, opt-outs, and campaign comparisons so you know what’s working and where to adjust.

  8. 08

    Pricing transparency

    Understand exactly what you’re paying for. Ask about overage fees, carrier surcharges, short-code costs, and any long-term contracts. The best providers are upfront with no hidden surprises.

  9. 09

    Scalability

    Your needs next year may differ from today. Make sure the service handles larger lists, higher sending volumes, and additional team members as you grow — switching platforms later is costly.

  10. 10

    Customer support

    When issues arise, fast support matters. Check for live chat, phone support, or a dedicated account rep — a responsive team prevents small problems from becoming large ones.

In the wild

Mass texting service for business: common use cases

Here are some of the most common use cases of a mass texting service for various businesses.

Appointment reminders and confirmations

This is the single biggest use case for TextSpot, and it’s not hard to see why. A dental practice losing three no-shows a week at $150 a visit leaves $23,000+ on the table every year. TextSpot automates those reminders without anyone on your team lifting a finger.

Flash sales and promotional campaigns

Retail, restaurants, and ecommerce know timing is everything with a promotion. With a 98% open rate, promotional SMS just performs better. Upload your contact list, write your message, and schedule it down to the minute.

Event and webinar reminders

TextSpot integrates with tools like Zapier and Demio, so you can trigger reminder texts automatically from registration data. A reminder the morning of and an hour before pushes attendance up without extra work.

Internal staff and employee alerts

If a server goes down at 2 AM, a shift needs covering, or a facility update has to reach everyone, SMS is the channel that breaks through. Mid-size organizations send operational alerts and urgent notifications to large staff groups in one send.

Emergency and urgent notifications

TextSpot’s instant send means your message goes out as soon as you hit send, not after a processing delay. Schools, municipalities, and community organizations rely on this for time-sensitive alerts.

Donor outreach and nonprofit campaigns

Volunteer coordination, donor follow-ups, advocacy, and turnout all compete for limited staff time. Qualified nonprofits get 30% off their plan, and there are no contracts — so you’re not locked in during off-season months.

Compliant by default

Protect your guests & your reputation

TextSpot keeps your restaurant on the right side of the rules — automatically.

TCPA-compliant
Built-in opt-out and unsubscribe handling on every text.
Private & individual
Each text is delivered one-to-one — guests never see each other.
Here when you need us

Set up on your own — humans here when you need them

You run a kitchen, not a call center. Get up and running on your own in minutes, and reach a real person whenever you actually need one.

Self-serve setup in minutes
Get your number, keyword, and first templates live on your own — no call required.
Real humans when you need them
Have a question? Reach a person who knows restaurants — not a bot.
Your guest list is yours
Export your contacts anytime — no lock-in, ever.
Credit calculator

How many credits do I need?

Contacts you’ll message1,000
Sends per month2 times / month
Average message length
Include images (MMS)?
You’ll need about
4,000
credits per month
Best plan
5,000 credits / month
$130/mo or $1,300/yr
Start this plan free →

Mass texting, frequently asked

Is mass texting legal?

Yes. As long as you have consent from your recipients before sending, mass texting is perfectly legal. The U.S. has anti-spam and consumer-privacy rules (like TCPA), and TextSpot handles opt-out and unsubscribe compliance automatically.

What is a mass text messaging service?

A platform that sends one message to hundreds or thousands of phone numbers at once — a faster, more cost-effective way to reach a large audience than calling or emailing each person.

Is mass texting the same as group texting?

No. There’s no group thread. Mass texts sent to your TextSpot lists are received individually — each person gets a private one-to-one message and never sees the rest of the list.

How much does mass text messaging cost?

TextSpot uses simple monthly or yearly pricing based on how many message credits you need, starting at $29/month for 500 credits. Larger plans lower the per-credit rate. There are no surprise fees beyond a one-time $19 carrier (A2P 10DLC) registration — and carrier fees are included in your subscription, not billed extra.

Are mass texts sent BCC (blind copy)?

Yes. Because of the volume, messages are sent individually — blind copy (BCC) style — so recipients never see each other. It’s an essential privacy standard TextSpot follows.

What kind of phone number can I use?

A local number, a toll-free number, or a short code. We recommend a local number for most businesses, but can set you up with a toll-free number or short code if you need one.

Do you offer a free trial?

Yes — a 14-day or 50-message-credit free trial. During the trial you can import unlimited contacts and build lists to send to. No credit card required.

What’s the best mass texting service for small businesses?

The best fit includes every feature at every plan tier — instead of gating essentials behind upgrades — prices transparently, and doesn’t lock you into a contract. TextSpot was built for small businesses: all features on every plan, free incoming replies, a private number included, month-to-month with no contracts, pricing from $29/month, and real human support.

What’s the difference between mass texting and bulk SMS?

They’re the same thing. “Bulk SMS” is the technical/telecom term; “mass texting” is what most business owners search for. You upload a list, write a message, and send or schedule it to everyone at once.

How many people can I text at once?

There’s no hard cap — your limit is effectively your credit balance, since one SMS segment uses one credit. High-volume senders (100,000+ segments/month) get pricing that passes through carrier fees and includes the platform, unlike a pure API solution.

Can I send mass texts from my computer?

Yes. TextSpot is fully web-based — manage everything from your browser on any desktop or laptop, nothing to download. Here’s how to send a mass text, step by step. Most people find it easier to set up campaigns and import contacts from a computer.

Start mass texting today

Start a free trial — no credit card required — in 3 minutes and test-drive the best mass texting service on the market.

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