?️ Home Services

Win more jobs with texting.

Send, schedule, and manage SMS reminders and marketing texts for your home services business — roofing, plumbing, electrical, HVAC, and beyond.

★★★★★ Built for the trades

S
Summit Home Services
● Verified business
Today 9:41 AM
Hi Dana ?️ Your tech Mike is on his way — ETA about 20 min. Reply here if anything changes!
Perfect, thank you!
98%
of texts read within minutes
2-way
manage conversations from any device
0no-shows
the goal at every consult
Why texting for home services

Fewer no-shows, more booked jobs

Customers love texting — it builds trust and keeps every job moving.

Appointment reminders

Automated reminders and confirmations cut no-shows at consultations and service calls.

2-way from any device

Customers reach out, reschedule, or ask questions from anywhere — and you reply from the field or the office.

Recurring maintenance

Send a recurring text every few months to remind customers of tune-ups or a new-customer discount.

Photos & quotes

Snap a photo of the worksite or damage and text a quote back from HQ — fast.

Five ways the trades use it

How home services use texting

From the first quote to the 5-star review — here’s SMS working every job.

Appointments & ETAs

Confirmations and on-the-way texts

Confirm consults and service calls, then text an ETA when your tech is on the way — no more missed windows.

Booking confirmations and reminders
“On my way” ETA texts
Fewer no-shows and missed windows
Sample text
Hi {first_name} ?️ Your tech {tech} is on his way — ETA about {window}. Reply here if anything changes!
Quotes & approvals

Photos and quotes in a tap

Text a photo of the issue and a quote straight to the customer, and get approval back without the phone tag.

MMS photos of the worksite
Text quotes and estimates
Quick text approvals
Sample text
Quick look at your roof, {first_name} ? Here’s the damage + your quote: {link}. Reply OK to get on the schedule.
Recurring maintenance

Reminders that bring repeat work

Set a recurring reminder for seasonal tune-ups, filter changes, or a new-customer discount — and stay top of mind.

Seasonal maintenance reminders
New-customer discount nudges
Automatic, set-and-forget
Sample text
It’s been 6 months, {first_name} ? Time for your HVAC tune-up — reply BOOK and we’ll find a time this week.
Promos & seasonal

Blast an offer your list sees

Shout about a seasonal special or a discounted price to your whole customer list in seconds.

Seasonal promos and specials
New-service announcements
Highest-open-rate channel
Sample text
❄️ Winter’s coming! Book a furnace tune-up this month and save 20% at Summit. Reply BOOK, {first_name}!
Reviews & referrals

Ask the moment the job’s done

Send a review link right after you wrap a job, while the customer’s happy — and reward referrals.

Auto-request after each job
Direct links to Google reviews
Referral incentives
Sample text
Thanks for trusting Summit, {first_name}! ? Mind leaving a quick review? It means the world: {link}
Steal these

Home services texts that win jobs

Personalize every text with merge tags like
Merge tags
{first_name}Customer’s first name
{service}Service or job type
{tech}Assigned technician
{date}Appointment date
{time}Time
{window}Arrival window / ETA
{link}Quote, pay, or review link
Custom fields
Track anything you want — service address, last job, equipment installed, warranty date, plan renewal. If you can store it, you can merge it into a text.
On-the-way ETA
Hi {first_name} ?️ Your tech {tech} is on the way — ETA about {window}. Reply here if anything changes!
✓✓ Delivered
Quote / approval
Took a look at your {service}, {first_name} ? Here’s the quote: {link}. Reply OK to get on the schedule.
✓✓ Delivered
Maintenance reminder
It’s been 6 months, {first_name} ? Time for your tune-up — reply BOOK and we’ll find a time this week.
✓✓ Delivered
Review request
Thanks for trusting Summit, {first_name}! ? Mind leaving a quick review? It really helps: {link}
✓✓ Delivered

Built for every trade

Roofers

Send drone or ladder photos with a quote, confirm install dates, and follow up for reviews.

Sample text
Took a look at your roof, {first_name} ? Here’s the damage + quote: {link}. Reply OK and we’ll schedule the repair.
Plumbers

Confirm service calls, text ETAs, and send recurring reminders for drain and water-heater maintenance.

Sample text
On my way now, {first_name} ? ETA about {window}. I’ll text photos and a quote once I’ve had a look!
Electricians

Book consults, share quotes, and keep customers posted through multi-visit projects.

Sample text
Update on your panel upgrade, {first_name}: parts are in and we’re set for {date} ⚡ Reply C to confirm.
HVAC

Run seasonal tune-up campaigns, send recurring filter reminders, and fill the slow season.

Sample text
❄️ Furnace season’s here! Book a tune-up this month and save 20% at Summit — reply BOOK, {first_name}.
Painters & remodelers

Coordinate long projects with milestone updates, photos, and easy scheduling.

Sample text
Project update, {first_name} ? Prep is done — painting starts {date}. Photos so far: {link}. Questions? Reply!
Cleaning & lawn care

Send recurring service reminders and on-the-way texts to keep a tight route running smoothly.

Sample text
Hi {first_name}! Your lawn service is scheduled for {date} ? Reply here if you need to reschedule.
Compliant by default

Customers’ trust, protected

We keep your texts on the right side of the rules so you can focus on the work.

TCPA-compliant
Consent capture and one-tap STOP opt-out on every message.
Private & individual
Each text lands one to one — customers never see each other’s numbers.
Here when you need us

Set up fast — humans when you need them

You run crews, not software. Get going on your own and reach a real person when you need one.

Self-serve setup in minutes
Your number, keyword, and templates live the same day.
Connects to your tools
Sync scheduling and invoicing through Zapier.
Your list is yours
Export customers anytime — no lock-in.

Loved by thousands of organizations

“Textspot has saved me a lot of time and phone calls, and it’s easy for people to respond. The cost can’t be beat!”

M
Mary B.
Health Manager

“Great product! Easy to use, easy navigation, very reasonably priced. It does exactly what I need it to do.”

E
Elizabeth V.
Owner / Operator

“It’s a very convenient tool to reach out to the public and members of our organization — and support is great.”

H
Heather T.
Administrative Assistant

Home services texting, frequently asked

Can I send project photos by text?

Absolutely. With MMS you can include images — snap a photo of the worksite or damage and text a quote right back from HQ.

Can reminders repeat automatically?

Yes. Recurring texts let you set a maintenance or seasonal reminder once and have it send on your schedule — every three months, every season, or any interval.

Can I send an ETA when my tech is on the way?

Yes. Two-way texting from any device lets your team send “on my way” ETAs and answer questions right from the field.

Does it work for any trade?

Yes — roofers, plumbers, electricians, HVAC, painters, cleaners, landscapers, and more. If you book jobs and visit homes, texting helps.

Win more jobs with texting

Cut no-shows, close quotes faster, and keep customers for life. Start a free trial — no credit card required, sending in minutes.

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