Survey invitations were getting lost in the inbox
Reaching community members with enrollment information through flyers, calls, and email left too many people unaware of benefits they qualified for — and follow-up was hard to track.
Reach participants on the channel they actually read
Reach the community directly
Text enrollment information and reminders to the whole outreach list at once.
Let people opt in
Community members join the list by texting a simple keyword — no forms to fill out.
Answer questions by text
Two-way messaging makes it easy for people to ask and get help enrolling.
A text in someone’s hand does more for enrollment than a flyer they never see.
More responses, faster — and less chasing
More community members hear about the benefits they qualify for, and outreach staff can follow up with the people who respond.
More customer stories
See how other teams get more responses with TextSpot, or browse all stories.
Get the responses you’re waiting on
Reach your people on the channel they actually read. Free to start, 50 messages on us, no card required.