Survey invitations were getting lost in the inbox
Email is where survey invitations go to be ignored. Open rates are low, links get buried under everything else in the inbox, and reminders pile up unread — so research teams end up chasing the same participants for weeks just to reach a usable sample size.
Reach participants on the channel they actually read
Survey links by text
Each participant gets a short, personal text with a direct link to the survey — no login screen, no inbox archaeology. They tap and they’re in.
Timed reminders
A friendly follow-up goes out on a schedule to everyone who hasn’t responded yet — and never re-pesters the people who already did.
Personalized at scale
Each participant’s name and study details merge into the message, so a survey sent to hundreds still reads like a one-to-one note.
When a survey invitation arrives as a text, it gets tapped — and the responses come back in hours, not weeks.
More responses, faster — and less chasing
Because texts are opened and read within minutes — not left sitting for days — responses come back faster and from more participants. The research team spends less time chasing and more time analyzing the data they came for.
More customer stories
See how other teams get more responses with TextSpot, or browse all stories.
Get the responses you’re waiting on
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