? Auto Shops & Dealers

Text marketing that fires on all cylinders.

Close sales faster and make service scheduling effortless. A process that takes days by mail — or a game of phone tag — takes seconds with text marketing for auto shops and dealerships.

★★★★★ Built for shops & dealerships

P
Precision Auto
● Verified business
Today 9:41 AM
Hi Marcus ? Your Civic is ready for pickup! Total is $189. We’re open till 6pm today.
On my way, thanks!
66%
prefer texting a business
98%
of texts read within minutes
sec
not days — reach customers instantly
Why texting for your shop

Reach customers in seconds, not days

Your techs shouldn’t wait by the phone. Text turns phone tag into a few taps.

Save your techs’ time

Cut a process of missed calls and voicemails down to a few clicks, so your team stays on the job.

Rapid customer outreach

Reach one customer or your whole list in seconds — promotions, status updates, and recalls.

MMS inspection photos

Send photos from a multi-point inspection so customers see exactly what their vehicle needs.

Convenient for everyone

Customers text about tire sales or their vehicle’s status whenever they want — right from their phone.

Five ways shops use it

How auto shops & dealers use texting

From the service booking to the recall — here’s SMS working your bay and your lot.

Service scheduling

Make scheduling a few taps

Take the hassle out of booking service — customers schedule and confirm by text in seconds.

Easy two-way scheduling
Confirmations and reminders
Fewer missed calls
Sample text
Hi {first_name}, time for your oil change? ?️ Reply with a day this week and we’ll get the {vehicle} in.
Status & inspections

Updates and photos as you work

Text repair-status updates and send MMS photos from your multi-point inspection so approvals come back fast.

Real-time repair status
MMS inspection photos
Quick text approvals
Sample text
Quick update on your {vehicle}: front brakes are worn ? Photos + quote here: {link}. Reply OK to approve.
Sales & promos

Blast a sale your customers see

Text blasts have among the highest open rates in marketing — promote tire sales and service specials instantly.

Service and tire specials
Seasonal promos
Highest-open-rate channel
Sample text
? Tire sale this week at Precision: buy 3, get 1 free. Reply TIRES and we’ll set you up, {first_name}!
Recalls & reminders

Recalls and maintenance, handled

Notify customers about recalls in seconds and send recurring reminders when they’re due for service.

Instant recall notices
Recurring maintenance reminders
Keep the bay booked
Sample text
Reminder: your {vehicle} is due for service, {first_name} ? Reply BOOK and we’ll find you a time this week.
Two-way Q&A

Real conversations, right away

Customers text questions about pricing, status, or hours and get an answer at their fingertips.

Two-way conversations
Fast quotes and answers
A private business number
Sample text
Hi {first_name}, happy to help — a full synthetic oil change is $79 and takes about 45 min. Want to book?
Steal these

Auto shop texts that get a reply

Personalize every text with merge tags like
Merge tags
{first_name}Customer’s first name
{vehicle}Their vehicle (make/model)
{service}Service performed
{date}Appointment date
{time}Time / pickup time
{balance}Invoice total
{link}Inspection, pay, or booking link
Custom fields
Track anything you want — vehicle make and model, last service, mileage, plate, warranty date. If you can store it, you can merge it into a text.
Vehicle ready
Hi {first_name} ? Your {vehicle} is ready for pickup! Total is {balance}. We’re open till {time} today.
✓✓ Delivered
Inspection approval
Update on your {vehicle}: we found worn brakes ? Photos + quote here: {link}. Reply OK to approve.
✓✓ Delivered
Service reminder
Reminder: your {vehicle} is due for service, {first_name} ? Reply BOOK and we’ll find you a time.
✓✓ Delivered
Sale / promo
? Tire sale this week: buy 3, get 1 free at Precision. Reply TIRES and we’ll set you up, {first_name}!
✓✓ Delivered

Built for every kind of shop

Independent repair shops

Book the bay, send inspection photos, and bring customers back for maintenance — all by text.

Sample text
Your {vehicle} is ready, {first_name}! ? Total is {balance}. Reply if you have any questions — see you soon.
Car dealerships

Close sales faster and keep service customers coming back with timely, high-open-rate texts.

Sample text
Hi {first_name}! The model you were eyeing just came in ? Want to schedule a test drive this week?
Quick-lube & tire

Fast reminders and promos keep a high-volume bay full and customers on schedule.

Sample text
Time for your next oil change, {first_name}? ?️ Reply BOOK — in and out in 30 minutes.
Body & collision

Reduce status calls with photo updates and clear timelines through the whole repair.

Sample text
Update on your {vehicle}: parts arrived and we’re on track for {date} ? Progress photos: {link}
Mobile mechanics

Confirm appointments and share ETAs from the road on one private business number.

Sample text
On my way to you now, {first_name} ? ETA about 20 minutes. Reply here if anything changes!
Multi-location groups

Run every store from one dashboard, with a private number and consistent templates per location.

Sample text
Reminder from your {location} store: your {vehicle} is due for service ? Reply BOOK to schedule.
Compliant by default

Customers’ trust, protected

We keep your texts on the right side of the rules so you can focus on the work.

TCPA-compliant
Consent capture and one-tap STOP opt-out on every message.
Private & individual
Each text lands one to one — customers never see each other’s numbers.
Here when you need us

Set up fast — humans when you need them

You fix cars, not software. Get going on your own and reach a real person when you need one.

Self-serve setup in minutes
Your number, keyword, and templates live the same day.
Connects to your tools
Sync service and inspection tools through Zapier.
Your list is yours
Export customers anytime — no lock-in.

Loved by thousands of organizations

“Textspot has saved me a lot of time and phone calls, and it’s easy for people to respond. The cost can’t be beat!”

M
Mary B.
Health Manager

“Great product! Easy to use, easy navigation, very reasonably priced. It does exactly what I need it to do.”

E
Elizabeth V.
Owner / Operator

“It’s a very convenient tool to reach out to the public and members of our organization — and support is great.”

H
Heather T.
Administrative Assistant

Auto shop texting, frequently asked

Email and social media are free — can’t I just use those?

They’re not as free as they seem. Email open rates lag well behind text, and social platforms don’t reliably put your posts in front of customers (or charge to). Texting reaches people directly.

Will I get a local phone number?

Yes. With a paid account you choose your number, including one in your local area code so customers recognize you.

Can I send inspection photos?

Yes. Send MMS messages with photos from your multi-point inspection so customers can see and approve work fast.

Does it integrate with my service tools?

Yes. TextSpot connects to hundreds of apps through Zapier, including service and inspection software, for a seamless workflow.

Get engagement that fires on all cylinders

Never miss another chance to bring business to your shop. Start a free trial and see how TextSpot fires up your marketing and service.

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