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ChatGPT SMS Integration
This article will show you some of the ways you can integrate SMS software with ChatGPT. Automate tasks and accomplish more desired outcomes.
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ChatGPT SMS Integrations 101
To create an integration between ChatGPT and SMS software you need to understand the workflow that automates tasks: Triggers and Actions.
*When this happens...
Triggers
Triggers are the things that happen on ChatGPT or on your SMS software. They are the first step in automating a task. Triggers are the “if” statement.
*Automatically do this...
Actions
Actions are what happens after a trigger on ChatGPT or your SMS Software. Actions are the “then” statement of your automation.
Popular ChatGPT + SMS Software Integrations
- When a customer sends a message in TextSpot, ChatGPT analyzes the sentiment to gauge if the message is positive, neutral, or requires urgent attention, helping support teams prioritize responses.
- When a customer clicks a link in a text, ChatGPT drafts a follow-up message thanking the user for their interest.
- When someone signs up on a web form, ChatGPT summarizes their responses to quickly qualify them. This summary can be passed into a CRM or sent to the sales team for review, saving time on lead assessment.
Everything You Can Do with a ChatGPT SMS Integration
This is everything we know is possible when it comes to automating sending text messages with ChatGPT and other integrations that enhance the experience of working with ChatGPT.
When ChatGPT is the Trigger:
| When this happens in ChatGPT | Do this with SMS software... |
|---|
When SMS software like TextSpot is the Trigger:
| When this happens in your SMS software... | Do this in ChatGPT |
|---|---|
| Incoming Message | Analyze Text Sentiment for Insights. |
| Incoming Message | Classifies Text for Organization or Categorization. |
| Incoming Message | Generate a Summarized Response for Easy Reference. |
| Incoming Message | Initiate a Conversational Response, Assisting With Questions or Inquiries. |
| Keyword Received in Text Message | Generates a Relevant Response. |
| Link Click in Text Message | Initiates a Conversational Exchange or Creates a Translation if Needed. |
| Web Form Sign Up | Create a Summarized Report or Insight Based on the Web Form Data. |
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