INDUSTRY

Text Marketing Software for Counselors & Therapists

Streamline your communication with patients and make missed appointments a thing of the past with SMS reminders from TextSpot.

Explore all TextSpot Features

Why Use Text Messaging for Therapists?

Patients don’t want to pick up the phone when you call them. In fact, most people would rather communicate over text with businesses than with any other method. Texting is immediate and gets your patients’ attention, no matter where they might be. Automated reminder texts also ensure they’ll never miss their next appointment.

Reduce No-Shows

Automatic therapy appointment reminder texts are an easy way for patients to confirm or reschedule sessions. Your office staff doesn’t need to spend their working hours playing phone tag with patients and can focus on helping your business grow.

Set It and Forget It

TextSpot makes it easy to automate appointment confirmation texts and reminders. Schedule and send texts and reminders based on your clients’ appointments and automatically follow up as needed. Once you set up your messages in TextSpot, you’ll never have to touch it again—unless you need to.

Free Up Office Staff

Your office staff doesn’t have the time or bandwidth to chase clients with phone calls or emails. Automated text reminders keep patients informed about upcoming appointments while letting your staff handle bigger aspects of your business.

Improve Your Patients’ Experience

Match your communication to your clients’ lives and needs. Since many patients prefer not to call or email if a text option is available, SMS for therapists can be a game-changer. Plus most people open text messages within three minutes, so you can trust they’ll see your messages.

How Counseling Practices Use SMS Messaging

Appointment Reminders

The right counseling SMS service makes it easy to schedule, confirm, and reschedule appointments, for both your staff and clients. With these reminders directly in their text app, the ability to plan their next appointment is in the palm of their hand.

Patient Form Collection

Leave the clipboard and paper intake form in the past and spare your in-office team from having to transcribe information in your electronic system. With your customizable SMS app, you can make it easy for them to fill out their information in minutes and shorten the time they spend in the waiting room.

Feedback Requests

Using a patient text messaging service like TextSpot makes it easy and convenient to send a link to your Google Business Profile or Yelp page, so your patients can leave a glowing review via text after their appointment instead of only reacting after they’ve had a potentially bad experience.

TextSpot Features

All plans, whether you subscribe to 100 or 10,000+ message credits, come with the following features (no limitations). View pricing for more information. Click below to learn more about each feature. New features added monthly!

2-Way Messaging

Send and receive text messages to have direct, one-on-one conversations with each of your contacts.
Mass Texting

Create and manage lists. Send or schedule one or thousands of bulk texts to your lists.

Schedule Texts

Set it and forget it. Pick a date and time in the future and send just one or many texts.

MMS Marketing

Upload your own jpg or png image to send with your text messages.


Recurring Texts

Create a text message to send at the same interval regularly to the same contact(s).

Private Number

Every account gets their own private number. Pick your number when you create an account.

Auto-Verified Contacts

Contact phone numbers are automatically verified to ensure your messages can be received.

Import Contacts

Import contacts from a list you already have to easily manage who receives your texts.

Web Forms

Allow website visitors to subscribe to your TextSpot lists with embedded forms.

Integrations

Connect TextSpot to thousands of third party applications with Zapier.


Variables

Automatically insert data like the recipients first name into your messages.


Keywords

Create and share text to join keywords for contacts to subscribe to your TextSpot lists.

Links

Track unique link clicks and shorten URLs with our internal link shortener and tracker.

Autoresponders

Automatically send messages when someone sends you an incoming message.

Templates

Create message templates to reuse in autoresponders and other messages througout TextSpot.

View All Features

Plans & Pricing

Select how many message credits per month you will need to see the price:

100

$150 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 7 ¢ per additional credit
Get Started Now

250

$200 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 7 ¢ per additional credit
Get Started Now

500

Monthly Annually

$29 / month$290 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 6 ¢ per additional credit
Get Started Now

1,000

Monthly Annually

$45 / month$450 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 5 ¢ per additional credit
Get Started Now

2,000

Monthly Annually

$70 / month$700 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 5 ¢ per additional credit
Get Started Now

3,000

Monthly Annually

$97 / month$970 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 4 ¢ per additional credit
Get Started Now

5,000

Monthly Annually

$130 / month$1,300 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 3 ¢ per additional credit
Get Started Now

10,000

Monthly Annually

$200 / month$2,000/ year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 3 ¢ per additional credit
Get Started Now

10,000+

Talk to us about custom pricing. Contact us.

Upgrade, downgrade, pause, or cancel any time. A 1 segment SMS Message = 1 credit.
A one-time $19 A2P application fee is required in order to register your organization with wireless carriers.

How to Use TextSpot for Your Therapy Practice

1

Sign Up.

Start a free trial in less than 60 seconds.

2

Send Messages.

Enjoy all of TextSpots features for up to 2 weeks.

3

Subscribe.

Upgrade your account to get your own phone number and start messaging your own contacts for as little as $29/months.

Frequently Asked Questions

Is TextSpot HIPAA compliant?

Yes, you can remain compliant with HIPAA while sending SMS messages through TextSpot. Mental healthcare providers must ensure that their patients opt-in on text reminders rather than sending them without consent. You must also use a secure system that encrypts patient data. If you need capabilities with HIPAA compliance, connect with us.

Connect with Your Clients

Communicating with your practice’s clients has never been easier. Sign up for a free trial today and let us show you how.

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