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Typeform SMS Integration
This article will show some of the ways you can integrate SMS software with Typeform. Automate tasks and accomplish more desired outcomes.
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Typeform SMS Integrations 101
To create an integration between Typeform and SMS software you need to understand the workflow that automates tasks: Triggers and Actions.
*When this happens...
Triggers
Triggers are the things that happen on Typeform or on your SMS software. They are the first step in automating a task. Triggers are the “if” statement.
*Automatically do this...
Actions
Actions are what happens after a trigger on Typeform or your SMS Software. Actions are the “then” statement of your automation.
Popular Typeform + SMS Software Integrations
- When a new entry is submitted in Typeform, add or update the contact information in SMS.
- When an incoming SMS message is received, create an empty form in Typeform to capture details from the message.
- When a link is clicked in a text message, duplicate an existing Typeform to track new information or actions related to the link.
Everything You Can Do with a Typeform SMS Integration
This is everything we know is possible when it comes to automating sending text messages with Typeform and other integrations that enhance the experience of working with Typeform.
When Typeform is the Trigger:
| When this happens in Typeform | Do this with SMS software... |
|---|---|
| New Entry Submitted | Add/Update Contact. |
| New Entry Submitted | Add Contact to a List. |
| New Entry Submitted | Send an SMS Message to the Contact. |
| New Entry Submitted | Send an SMS Message to a List to Inform Them of a New Submission. |
When SMS software like TextSpot is the Trigger:
| When this happens in your SMS software... | Do this in Typeform |
|---|---|
| New Message is Received | Create an Empty Form in Typeform to Capture the Message Details. |
| Link Click in Text Message | Duplicate an Existing Typeform to Track New Information or Actions Related to the Link. |
| When a Keyword is in an Incoming SMS Message | Update Dropdown, Multiple Choice, or Ranking Questions in a Typeform Based on the Keyword. |
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Automate your Typeform SMS tasks. Create workflows, sync data, send text messages and more.