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Webflow SMS Integration
This article will show you some of the ways you can integrate SMS software with Webflow. Automate tasks and accomplish more desired outcomes.
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Webflow SMS Integrations 101
To create an integration between Webflow and SMS software you need to understand the workflow that automates tasks: Triggers and Actions.
*When this happens...
Triggers
Triggers are the things that happen on Webflow or on your SMS software. They are the first step in automating a task. Triggers are the “if” statement.
*Automatically do this...
Actions
Actions are what happens after a trigger on Webflow or your SMS Software. Actions are the “then” statement of your automation.
Popular Webflow + SMS Software Integrations
- When a link is clicked in a text message in TextSpot, an existing item in a Webflow collection is updated.
- When a new message is received in TextSpot, fulfill/unfulfill an order.
- When a form is submitted in Webflow, a new contact is added or updated in a TextSpot contact list.
Everything You Can Do with a Webflow SMS Integration
This is everything we know is possible when it comes to automating sending text messages with Webflow and other integrations that enhance the experience of working with Webflow.
When Webflow is the Trigger:
| When this happens in Webflow | Do this with SMS software... |
|---|---|
| Webflow Form Submission | Add/Update a Contact to a List, Send an SMS Message to Form Contact. |
| A New Order Is Placed | Add the Customer Contact to a List, Send an SMS Message to Your Team to Notify Them of the Order, Send a Confirmation Message to the Customer. |
| An Order Is Updated | Update the Contact Information, Send a Confirmation Message to the Customer With Updated Order, Notify Your Team of the Updated Order. |
When SMS software like TextSpot is the Trigger:
| When this happens in your SMS software... | Do this in Webflow |
|---|---|
| When a Link Is Clicked in Text | Update an Existing Item in a Collection, Update an Order, an API Request Is Triggered to Handle Further Updates or Tasks. |
| New Message Received | An Item Is Added/Update in a Collection, Fulfill/Unfulfill an Order, an API Request Is Triggered to Perform a Specific Action. |
| When a Specific Keyword Is Received | Add/Update an Item/Live Item in a Collection, and Refund an Order. |
Integrate Webflow with TextSpot
Automate your Webflow SMS tasks. Create workflows, sync data, send text messages and more.