SMS Client Reminders: Everything You Need to Know

What You’ll Need

At a bare minimum, what you’ll need to send SMS (text message) client reminders is a computer, software, and your clients’ phone number(s).

• Software/App
  Software like TextSpot provides a web-based interface for you to create and manage SMS client reminders. A good SMS app comes with all the features you’ll need to make sending client reminders easy and cost-effective.
• Phone number
  You’ll need your clients’ phone number in order to send them a reminder. It’s a best practice to ask for their permission.
• A computer
  As long as you have a computer, with an internet connection and a browser, you can send text messages from your computer.

Who Should Use SMS Client Reminders

If you have clients, you likely could benefit from SMS client reminders. You can use SMS software to decrease no-shows with appointment reminders, generate reviews, schedule one-time or recurring reminders, and more. Many different industries use SMS client reminders, including:

Hair Salons
Spas
Chiropractors
Pet Services
Legal
Dentist
Doctors
Personal Trainers
Political
Gyms & Fitness
Counseling
Home Repair
Photography
Automotive
Real Estate
Tutoring
Lawn Care & Landscaping

What You Should Use Client Reminders For

There are many different uses for sending SMS reminders to your clients.

• Appointment reminders
• Payment reminders
• Generating reviews
• Confirmations of appointments

Integrations

When selecting software it’s important to make sure your SMS client reminder software has all the features you need. Some common features include:

• Calendar integration
• Repetitive or recurring texts
• Mass texting or group texting
• 2-way messaging

Costs

With software like TextSpot, you can start with a free trial and then start sending SMS client reminders for just $29/month. Typically, your overall cost will go up as you send more texts, but often your price per text message will go down as you send more.