INDUSTRY

Insurance Company Text Message Marketing

Ditch the voicemails. Skip the “just following up” emails. Insurance moves faster when you text. Great for solo agents, teams, or large agencies—if you write policies, TextSpot helps you text smarter.

Why Use SMS Marketing for Insurance?

Most clients prefer quick, convenient communication, and that’s exactly what texting delivers. For insurance agents, SMS means faster follow-ups, fewer missed payments, and smoother conversations about quotes, claims, and renewals. It’s the easiest way to stay connected without overwhelming your day—or your clients.

More Direct Messaging

People ghost phone calls. Emails get buried. But texts? They get read. Fast. TextSpot gets your messages in front of clients without the small talk. No waiting on hold. No chasing clients through three emails. “Hey Jenna—need your OK to move forward on that life policy. Just reply YES.”

Higher Engagement for Your Messages

Texts get opened 98% of the time. Emails can only dream of that kind of attention. Need to lock in renewals? Nudge unpaid invoices? Confirm a quick document? Text it. It gets done. “Heads up: Your renter’s policy renews next week. Want to make any changes?”

Personalization & More Loyalty

Everyone likes to feel like a VIP—even when they’re paying for insurance. Use TextSpot’s variable fields to add names, policy types, renewal dates, even pet names if you’ve got them. “Hi Jorge—just a reminder: your motorcycle policy’s up for renewal this month. Ride safe!”

Privacy & Convenience

No one wants to talk to an insurance agent while they’re in the checkout line. Texts give your clients control to respond at a time that makes sense for their lives. And you? You get a clean inbox, a dedicated number (no more using your personal cell number), and less small talk.

Faster Than Calling & Email

Forget “Just circling back…” With TextSpot, quote follow-ups, billing reminders, and claim requests are out the door in seconds.

How Insurance Providers Use SMS Messaging

Provide Customized Quotes

Send quotes as soon as a lead hits your site. Faster follow-ups = more signed policies.

Pro tip: Use a text-to-quote keyword like “QUOTE” so leads can opt in directly.

Onboarding New Clients

After a client signs, send a welcome text with what to expect.

Level up: Use MMS marketing to send a personalized video greeting instead of a standard text for a more human touchpoint.

Billing Reminders

Avoid awkward gaps in coverage. Send a nudge before premiums are due.

Bonus idea: Schedule auto-reminders a few days before and after due dates.

Requesting Claim Information

Claims don’t stall when you can get what you need in a text.

Even better: Send a web form via text to collect docs in one step.

Answering Questions

Customers have questions, but you don’t need to spend 20 minutes explaining deductibles.

Pro move: Save common replies as templates in TextSpot. No need to reinvent the wheel.

TextSpot Features

All plans, whether you subscribe to 100 or 10,000+ message credits, come with the following features (no limitations). View pricing for more information. Click below to learn more about each feature. New features added monthly!

Plans & Pricing

Select how many message credits per month you will need to see the price:

100

$150 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 7 ¢ per additional credit

250

$200 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 7 ¢ per additional credit

500

Monthly Annually

$29 / month$290 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 6 ¢ per additional credit

1,000

Monthly Annually

$45 / month$450 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 5 ¢ per additional credit

2,000

Monthly Annually

$70 / month$700 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 5 ¢ per additional credit

3,000

Monthly Annually

$97 / month$970 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 4 ¢ per additional credit

5,000

Monthly Annually

$130 / month$1,300 / year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 3 ¢ per additional credit

10,000

Monthly Annually

$200 / month$2,000/ year
  • All features included
  • Free incoming messages
  • Unlimited users
  • Unlimited contacts
  • Private phone number
  • Cancel anytime
  • 3 ¢ per additional credit

10,000+

Talk to us about custom pricing. Contact us.

Upgrade, downgrade, pause, or cancel any time. A 1 segment SMS Message = 1 credit.
A one-time $19 A2P application fee is required in order to register your organization with wireless carriers.

How to Use TextSpot for Insurance Agencies

1

Sign Up.

Start a free trial in less than 60 seconds.

2

Send Messages.

Enjoy all of TextSpots features for up to 2 weeks.

3

Subscribe.

Upgrade your account to get your own phone number and start messaging your own contacts for as little as $29/months.

Frequently Asked Questions

How much does TextSpot cost?

Plans start at $29/month for 500 message credits. No surprise fees—carrier costs are already included.

Connect with Your Policy Holders

Cut through the noise. Keep clients longer. Save hours every week. Texting works—and TextSpot makes it effortless.

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